What our clients are saying about us...
I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can
believe what my clients have to say. At Danny Thomas Pro-Clean I have over 2500 more-than-satisfied clients that would never allow any other carpet cleaning company in their home.
Here are what just a few of them have to say about my company, my technicians, and my service. All references are available upon request.
We were having guests at our home for Thanksgiving and the carpets were not in good shape from 2 dogs, 2 kids and lots of foot traffic. Danny came in (with very short notice) gave an estimate we could live with and was able to accomodate our last minute decision to get the carpets cleaned. This company was professional from beginning to end to job, and what a job, my carpets haven't looked this good since they were installed!
Danny was very accomodating on short notice, he came to our home and personally gave a very clear, precise quote for carpet cleaning services. We made the decision to go ahead and have them done prior to Thanksgiving, this too, they were very accomodating with. My carpets have never looked better. Dawn worked miracles on the pet and rust stains. The carpet was dry within 24 hours and looked like it was brand new. I am really happy to have found a professional carpet cleaner who is honest, dependable and very knowledgeable at his/her craft
Tom McAndrews----Kent, WA-----11-24-2009
Long-standing family outfit. Reliable, on-time, friendly, hard workers, good on the phone- easy to get & get appointments, and the job done! I also like the newsletters, and gifts brought by employee's (Dawn)
Jean Stansbury ~ 09/21/09
|A:Prompt B:Polite C:Thorough D:The only service I use & I've tried them all. E:Honest-didn't clean silk rug because it might damage it.
Tohnnie Ingalls ~ 09/19/09
|They are miracle workers! I spilled a full gallon of white paint on dark charcoal carpet. I tried my own carpet cleaner & scrubbed by hand - nothing.
I thought it was destroyed but my husband called D.T. Pro-Clean anyway & the tech got it up! The carpet looks new again and you wouldn't know paint had ever been spilled. Keep in mind this was
not just a small amount of paint this was a FULL, just opened gallon that was up on a ladder & I moved the ladder without taking the paint off. I had plastic down but there was so much paint that
it just poured over & went way down by the baseboard. It was also in the hallway with all 3 bedroom doors open so it went in every room (not to mention the doors & furniture) All of my carpet
would have had to be replaced. So this was no small thing. These guys do have special powers!
Merlin & Suzan Vickerman ~ 09/16/09
|The technician was friendly and on time. Did a great job even with my pets spots. I would & will have them back and tell my friends & family! He
took extra time trying to get out bad spots! I was impressed.
Michael & Diane Hagen ~ 09/14/09
|You want these people to do your carpet they do a Great job. And I just love Dawn she's so sweet.
Rita Hill ~ 09/11/09
|On time. No surprises. Very professional. No extra charges.
Jon Bial ~ 09/09/09
|I did recommend you to my sister. I like that your employees speak English - seriously! Also, the quality of work is good, you have been punctual. My
sister was satisfied with your work.
Denise Stuth ~ 09/01/09
|Always work to do job as quickly as possible.
Mike Barto ~ 09/01/09
|Great to work with. Fit me in on a last minute request. Worked hard to get out stains. Came right on schedule.
Sue Thulin ~ 09/01/09
|I've been using this family run business for more than ten years and have always appreciated the skills and professionalism shown first by Danny &
now by his son, Kevin.
Cassandra Tate ~ 08/10/09
|Quick response and scheduling. Reduce prices if more than one service is performed.
Lloyd & Donna Johnson ~ 08/06/09
|Great work on dirty windows, cleaned for the first time in three years. Hot weather, Kevin stayed with the job. The windows look great. Thank you. Jill
is great, good phone skills, great follow-up.
Scott @ Rivergreen Apartments ~ 07/29/09
|Overall very good. Make sure carpet is as dry as possible. Longer drying time that I would have liked.
Francine Wilhelm ~ 07/14/09
|Out Standing!! They get stains off that I would not of. Every time I had service it has been great.
Pat Ponsler ~ 07/21/09
|Dawn was very professional and nice - She did a great job of cleaning and removing pet stains. I really can not think of anything - We called yesterday
and she was here the next day.
Bob & Sharon Cool ~ 07/16/09
|Wonderful job - Informed technician (owner) Delicate fabric on sofa treated with extra care.
Dianna Couture ~ 07/14/09
|That you were a very good company to deal with, very friendly, prompt, professional, and that all the services that you have performed for me have
exceeded my expectations. My carpet looks like new new again! I love your newsletter too!!
Cher Dantzler ~ 07/13/09
|You want a good thorough cleaning, friendly service, and a great guarantee then call Danny!
Dan & Jenna Kagan ~ 06/27/09
|That I have been a customer for many many years. Have found you very reliable and trust worthy.
Dorothea Troxel ~ 06/25/09
|Danny came out to give me an estimate so I would know what to expect. On my appointment day, Dawn the technician was on time, very professional, and very
nice to talk to & she definitely knew what she was doing! All went very professional!
Joni Krantz ~ 06/24/09
|Takes her time, does a great job, smiles, deals with pets well. Friendly, good steady worker with a smile knows her stuff, but no over powering.
Carol Algie ~ 05/29/09
|As usual, Kevin did an excellent job cleaning our windows! We keep using you, so we must think you're better! We use your services for our home and to
clean carpet in our four duplex rental units.
Liz Northrop & Jim Arthur ~ 05/27/09
|Friendly service, CLEAN CARPET, looked new. Gets stains out of OLD carpet, looks new! Friendly & Professional!
Tiffany Richards ~ 05/07/09
|I liked the pre-work visit to discuss our problems with the carpet. The professionalism and helpful hints given. I was very impressed with the staff at
all times. Small family business gives a more personal touch. I enjoy the newsletter. Never had carpet before.
Joanne & Brett Lewis ~ 05/01/09
|You performed the job as you had stated. Ex job well done, gutters & windows
George Borst ~ 04/29/09
|Excellent Service Owner gives free carpet audit.
Adele Reedy ~ 04/22/09
|Your the Best! Simply gets carpets cleaner. Dawn is wonderful, quick and professional!
Jun Kenny ~ 04/11/09
|Kevin (window technician) and Dawn (carpet technician) were very thorough both when asking me about my concerns and expectations before cleaning began,
as well as during the cleaning process. I'm extremely happy with the results...my windows seem to have disappeared and my carpets look like new! Haven't used a professional carpet cleaner in the
past. Bit i have used a home steam cleaner and there is no comparison. I honestly cant think of anything. Everyone at Danny Thomas Pro-Clean, form Jill in the office to owners Danny and Jacie to
technicians Kevin and Dawn, made me feel that customer satisfaction was their #1 priority.
Edna Kennedy ~ 04/09/09
|Very clean, dry carpets - Dawn very nice, professional. The carpets are drier tot the touch. I have had instances, where the carpets were left way too
wet & the charge was high. A discount for both carpets & windows together. I have been a frequent customer.
Dianne Hubbard ~ 04/08/09
|Great job. Work done efficiently and quick. First time for window cleaning.
Susan Ennaro ~ 03/31/09
|Reliable, thorough, prompt, dependable. Always tries to come w/in my time frame - even at the last minute. Do not change anything
Carol Bettesworth ~ 03/27/09
|Very professional and rated very well by the BBB. This is obviously a small business that prides itself in providing good services to it's customers. We
will be calling again as we need your services. Thank You. You have been around a while. Technician was experienced and really knew her stuff.
Amy & Keith Felt ~ 03/25/09
|Courteous, friendly. Full of ways to keep the price reasonable. Quality work, local, quick to respond. Responsive.
John Sobus ~ 03/20/09
|Fast, good job, friendly. They were easy to understand and communicate with.
Ruth Libby ~ 03/18/09
|We loved the service. Dawn was very informative, personable, and a nice genuine person. Spent a little more time and did a fantastic job.
Shane & Wendy Poston ~ 03/09/09
|You work very hard to satisfy and meet customers needs. You offer a range of services and are reliable & dependable. You always make me feel you did
110% on the job. Personal attention to the customers is important! You establish a relationship with your customers so they want to invite you back. Most businesses are only interested in getting
that "job" on that day done, but you clearly attempt to stay connected EX:newsletters
Linda Seworker ~ 02/17/09
|We have used Danny thomas Pro-Clean for 12 years. Always performs a quality job and arrives on time. We have recommended Danny to family, friends, and
business clients. Thanks for all the great srvices over the years.
Allen & Luann Strom ~ 02/15/09
|We were pleased with the results. You are reliable & keep a good schedule. Things were kept clean with your unit.
Robert Venn ~ 01/07/09
|Personalized and Professional Service.
Elle Usher ~ 12/04/08